Justice Lost In The Post
How the Post Office wrecked the lives of its own workers
By Richard Brooks & Nick Wallis
CONCEIVED in 1996 as one of the first private finance initiative (PFI) contracts, between the Post Office and the Benefits Agency on the one hand and computer company ICL on the other, the Horizon IT system had an unpromising start. It had been set up to create a swipe card system for payment of pensions and benefits from Post Office branch counters. But, as with most mega-IT projects of the time, it soon fell victim to over-ambition, management consultancy snake oil and the inability of a PFI contract to deliver a complex public service.
Download this Report here [ pdf ]
ONLY IN THE MAGAZINE
In This Issue
Thank God the nation’s beloved figurehead is back… Sir Edward Davey: An Apology… Green party accused of ‘rowing back’ on green policies… Seven-way debate ‘a total mess’… Mr Tickle admits, ‘Yes, I was a bit handsy but I’ve learned my lesson’… US ironyometer in meltdown… Warning over invasive bamboo story… Four WAGs to watch in the tournament everyone’s talking about… Nadine Dorries: My current concerns, as told to Craig Brown
Deathly prose
Richard Madeley’s murderous writing reviewed
Saving the NHS
MD on the main parties’ health pledges
Right move
Suella Braverman is looking beyond the election already
Read these stories and much more - only in the magazine. Subscribe here to get delivery direct to your home and never miss an issue!
Deathly prose
Richard Madeley’s murderous writing reviewed
Saving the NHS
MD on the main parties’ health pledges
Right move
Suella Braverman is looking beyond the election already
Read these stories and much more - only in the magazine. Subscribe here to get delivery direct to your home and never miss an issue!
