Justice Lost In The Post
How the Post Office wrecked the lives of its own workers
By Richard Brooks & Nick Wallis
CONCEIVED in 1996 as one of the first private finance initiative (PFI) contracts, between the Post Office and the Benefits Agency on the one hand and computer company ICL on the other, the Horizon IT system had an unpromising start. It had been set up to create a swipe card system for payment of pensions and benefits from Post Office branch counters. But, as with most mega-IT projects of the time, it soon fell victim to over-ambition, management consultancy snake oil and the inability of a PFI contract to deliver a complex public service.
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That all-purpose letter of resignation from a sinking ship… Blond liar who should be in jail defends blond liar who's heading for jail… Israel rejects Israel peace plan… TV highlights: Ms Vennells versus the Post Office… The Conversion of Saint Paula… Public desperate for election already sick of the election… A list of things you should boycott because they involve fossil fuels… Cleo Watson: general erection!, as told to Craig Brown.
Taking a flyer
Yes, it's another onslaught of campaign leaflets…
Mind the gap
How the Sun offered Rupert Murdoch helpful tips
Tears of a clown
Paula Vennells' Post Office inquiry appearance in depth
Read these stories and much more - only in the magazine. Subscribe here to get delivery direct to your home and never miss an issue!
Taking a flyer
Yes, it's another onslaught of campaign leaflets…
Mind the gap
How the Sun offered Rupert Murdoch helpful tips
Tears of a clown
Paula Vennells' Post Office inquiry appearance in depth
Read these stories and much more - only in the magazine. Subscribe here to get delivery direct to your home and never miss an issue!
